Rendition Design products include a six-month limited warranty from the date of delivery. This includes steering wheels and custom-made parts. Any additional product-specific coverage is stated on the product page.
What is covered
- Manufacturing defects.
- Material defects.
- Fitment that does not match the stated application when the correct part is installed according to its instructions.
What is not covered
- Normal wear and tear.
- Damage caused by incorrect installation, wiring, tools, misuse, accidents or abuse.
- Damage caused by racing, drifting, competition or other extreme use.
- Damage caused by unauthorized modification or repair.
- Disclosed characteristics of raw polycarbonate, unfinished metals and other raw finishes that do not constitute a defect.
An exclusion applies to the issue it causes. Use of a third-party installer or an unrelated modification does not automatically remove coverage for an independent manufacturing defect.
How to make a claim
Email support@rdtnshop.com with your order number or purchase proof, a description of the issue and clear photos or video. For fitment issues, include your vehicle model, year, body style and photos of the installation area.
We normally reply within 1–3 business days, Monday through Friday, Taiwan time (GMT+8), excluding Taiwan public holidays. Keep the product and contact us before attempting repairs or returning it. We may request further evidence or inspection and will explain the next steps.
Remedies & shipping
Depending on the issue, an appropriate remedy may be a repair, replacement part or refund. Store credit is offered only with your agreement. Mandatory remedies take priority over our choice of solution.
We will confirm any return or replacement shipping arrangements during the claim. You will not be required to bear costs that the law requires Rendition to cover. Any customer-payable cost will be explained before you agree to proceed.
Warranty terms & your rights
This commercial warranty applies to the original purchaser and is non-transferable. The six-month period does not shorten a longer statutory claim period. Custom or personalized goods remain eligible for remedies for defects even when change-of-mind returns are excluded.
Nothing in this policy limits mandatory consumer rights or lawful payment-dispute rights. Where mandatory law provides different or stronger rights, those rights take priority.
For transit damage or loss, see our Shipping Policy. For change-of-mind returns and cancellations, see our Return & Refund Policy.
Last updated: September 13, 2026.
