Versand
Rendition Design ships to supported destinations worldwide. Available shipping options, rates, and free-shipping offers depend on your destination and order value.
The shipping options and final shipping charge shown at checkout take priority.
Processing and production time are separate from shipping transit time.
Shipping Rates
United States & Canada
- Standard: $19 USD, free on qualifying orders of $159 USD or more.
- Priority: $29 USD, free on qualifying orders of $199 USD or more.
Australia & New Zealand
- Standard: $19 USD, free on qualifying orders of $159 USD or more.
- Priority: $29 USD, free on qualifying orders of $199 USD or more.
European Shipping Zone
- Standard / Direct: $8.90 USD, free on qualifying orders of $79 USD or more.
- Priority: $29 USD, free on qualifying orders of $159 USD or more.
Other Supported International Destinations
- Standard / Direct: $8.90 USD, free on qualifying orders of $79 USD or more.
- Priority: $24 USD, free on qualifying orders of $159 USD or more.
Taiwan, Hong Kong & Macau
Standard shipping is currently free with no minimum order value.
Priority-Only Destinations
Some destinations may only be served by Priority shipping. Where applicable, Priority shipping is currently $29 USD and may not qualify for a free-shipping offer.
The services available for your specific address are always shown at checkout.
Estimated Shipping Transit Times
Estimated transit after dispatch:
- Standard international shipping: approximately 10–30 business days.
- FedEx International Express: approximately 1–7 business days where available.
Transit times are estimates, not guaranteed arrival dates.
Other Direct or Priority services may have different transit times. Free shipping does not automatically mean FedEx.
Processing & Production Times
The following are estimated dispatch times after payment:
- Standard items: 5–10 business days.
- Made-to-order gauge overlays and diffusers: 15–25 business days.
- Steering wheels: 25–35 business days.
- Carbon fiber parts, Android head units, and other specialty products: check the product page for availability and product-specific lead times.
If a product page clearly states a different lead time for your selected product or finish, that product-specific lead time applies.
Business days are Monday through Friday and exclude Taiwan public holidays.
Priority shipping speeds up shipping transit only. It does not shorten production or processing time.
Tracking
Tracking information is emailed when your order ships.
Tracking updates may take time to appear depending on the carrier, destination, and local delivery partner.
Please monitor your tracking and respond to carrier, customs, or collection notices where required.
United States Import Duties
For qualifying U.S. orders, Rendition Design covers applicable import duties and import taxes under our current U.S. shipping arrangement.
If a carrier requests an unexpected import-related payment, contact support@rdtnshop.com with your order number and a copy of the notice so we can investigate.
Canada & Other International Destinations
Unless specifically included in your order price or collected at checkout, applicable import duties, taxes, brokerage fees, and customs clearance charges outside the United States are the customer's responsibility.
The U.S. import-duty arrangement does not automatically apply to Canada or other destinations.
Damaged or Missing Contents
Please inspect your parcel when it arrives and report visible shipping damage or missing contents as soon as reasonably possible.
Where possible, contact us within 7 calendar days.
Please provide:
- Your order number
- Photos of the outer packaging
- Photos of the shipping label
- Photos of the internal packaging
- Photos of the affected item
- An unboxing video, if available
A continuous unboxing video is strongly recommended but is not the only acceptable form of evidence.
Please keep all packaging and the affected product while the claim is being investigated.
Do not repair, modify, or discard the affected item before contacting us.
Incorrect Address
Customers are responsible for providing a complete and accurate delivery address.
Contact us immediately if an address correction is required. Address changes after dispatch cannot be guaranteed.
Customer-requested redirection or correction may result in additional carrier charges.
Unclaimed, Refused or Returned Parcels
Customers are responsible for monitoring tracking, responding to reasonable carrier or customs notices, and collecting parcels within the carrier's deadline.
Refusing delivery or failing to collect a parcel does not automatically cancel the order.
If a parcel is returned because of an incorrect customer-supplied address, unjustified refusal, failure to collect after proper notice, or failure to complete customer-responsible customs clearance, reasonable documented additional costs may be charged where permitted by law.
Free shipping does not include repeated shipping caused by customer error.
These provisions do not apply where failed delivery was caused by Rendition Design or the carrier.
Lost or Delivered-but-Missing Parcels
If tracking shows delivered but you cannot locate the parcel, first check with:
- Household members
- Reception or front desk
- Neighbors
- Any location you authorized for delivery
Then contact support@rdtnshop.com.
We will review available tracking scans, delivery photos, signatures, and other evidence.
For verified loss or damage before delivery, we will provide the remedy required by applicable law.
Delays
Stock availability, production demand, public holidays, customs processing, weather, and carrier disruption may affect dispatch or delivery.
If we cannot dispatch within the applicable stated lead time, we will contact you with an update.
Where required by law, you may choose whether to accept the revised timing or cancel the affected unshipped item.
Contact
Last updated: September 14, 2026
